The PetSafe Drinkwell Multi-Tier Dog and Cat Water Fountain is a popular choice for pet owners who want to encourage their dogs to drink more water. This stainless steel fountain features a free-falling stream that entices pets to drink, and its multi-tier design allows multiple pets to drink at once. In this review, we’ll examine its features, pros and cons, and help you decide if it’s the right fountain for your dog. For more options, check out our full Dogs pet water fountain guide.

About This Product

The PetSafe Drinkwell Multi-Tier Water Fountain is a recirculating pet fountain with a capacity of 168 ounces (about 5 liters). It is made from BPA-free plastic and stainless steel, with a replaceable carbon filter that removes impurities and odors. The fountain has two drinking levels: a lower tier for small dogs and cats, and an upper tier for larger dogs. The adjustable flow control lets you set the water stream from a gentle trickle to a stronger flow.

This product is designed for households with one or more pets, especially those that prefer moving water. Based on product details, the fountain encourages increased water intake, which may support kidney health and urinary tract function. PetSafe recommends it for dogs of all sizes, but it is particularly suited for medium to large breeds that need easy access to fresh water.

For a comprehensive look at other fountains, see our full Dogs pet water fountain guide.

Quick Verdict

  • Best for: Multi-pet households, dogs that prefer running water, and owners who want a large-capacity fountain.
  • Not ideal for: Small spaces (it takes up counter space), owners who dislike regular cleaning, or dogs that are afraid of water sounds.
  • Main benefit: Encourages hydration with a continuous free-falling stream and filtration.
  • Main concern: Requires weekly cleaning and filter changes to maintain hygiene.

Product Overview

The PetSafe Drinkwell Multi-Tier Fountain is a plug-in electric fountain with a submersible pump. It is constructed from BPA-free plastic and the drinking bowl is stainless steel. The fountain measures 15.5 x 11.5 x 10 inches and weighs about 3 pounds. It comes with a carbon filter, a cleaning brush, and a flow control dial. The fountain is intended for indoor use only.

Key features include the multi-tier design, adjustable flow control, and a replaceable carbon filter that reduces bad tastes and odors. The pump is designed to be quiet and energy-efficient. PetSafe offers a one-year limited warranty against manufacturing defects.

Who This Product Is Best For

This fountain is best for dog owners who have multiple pets or a single dog that enjoys drinking from a moving water source. Based on customer feedback, dogs that previously avoided still water bowls often drink more from this fountain. It is also suitable for owners who want a large water reservoir to reduce refilling frequency. The stainless steel drinking surface is easy to clean and resists bacterial growth better than plastic.

If your dog is a heavy drinker or you have both a dog and a cat, the multi-tier design allows both to drink comfortably. The adjustable flow is great for puppies or senior dogs that may be startled by a strong stream.

Who Should Avoid It

This fountain may not be ideal for owners who prefer a completely silent water source. While the pump is quiet, the sound of falling water may be noticeable. Additionally, if you are not willing to clean the fountain weekly and replace filters every 2-4 weeks, the maintenance can become a chore. Dogs that are very anxious around water sounds may not adapt well. Also, the fountain requires a power outlet nearby, so it may not suit locations without easy access to electricity.

Key Features

Multi-Tier Design

The fountain has two drinking levels: a lower tier close to the base and an upper tier. This allows pets of different sizes to drink simultaneously without crowding. The design also helps reduce whisker fatigue for cats.

Adjustable Flow Control

You can rotate the flow control dial to adjust the water stream from a gentle trickle to a stronger flow. This feature lets you customize the fountain to your dog’s preference and can help reduce splashing.

Replaceable Carbon Filter

The included carbon filter helps remove bad tastes and odors from tap water, making it more appealing to dogs. PetSafe recommends replacing the filter every 2-4 weeks for best results.

Stainless Steel Drinking Surface

The upper drinking bowl is made of stainless steel, which is more hygienic than plastic and resists scratches. It is also dishwasher safe for easy cleaning.

Performance and Use Case

In real-life use, the PetSafe Drinkwell Multi-Tier Fountain performs well for encouraging hydration. Based on customer feedback, many dogs that previously ignored water bowls began drinking more frequently. The free-falling stream attracts attention and the filtration keeps water fresh. However, some users report that the fountain can be noisy if the water level drops too low or if the pump is not cleaned regularly. The pump may also need priming after cleaning.

Durability is generally good, but the plastic components can become scratched over time. The stainless steel bowl holds up well. Safety-wise, the low-voltage pump is submerged and poses minimal risk. The fountain is stable on flat surfaces, but could tip if bumped hard by a large dog. Regular cleaning is essential to prevent mold and bacteria buildup.

For owners who travel, the large capacity means you can leave fresh water for a day or two, but filters should still be changed on schedule. The fountain is not battery-powered, so it requires a constant power source.

How It Compares

Compared to the Catit Flower Fountain, the PetSafe Drinkwell offers a larger capacity and stainless steel drinking surface, while the Catit has a flower-shaped design with multiple streams and is slightly quieter. The Catit holds only 100 ounces, so the PetSafe is better for multiple large dogs. Both require regular cleaning, but the PetSafe’s filter is easier to replace.

Against the Veken Pet Fountain, a budget-friendly option, the PetSafe is more expensive but has a stainless steel bowl and larger capacity. The Veken is made entirely of plastic and holds 84 ounces. If you prioritize hygiene and capacity, the PetSafe is a better investment.

Buying Advice

Before purchasing, consider your dog’s size and drinking habits. For large breeds, the multi-tier design is beneficial. If your dog is skittish, start with the lowest flow setting. Check the fountain’s dimensions to ensure it fits in your chosen location near an outlet. Budget for ongoing filter costs (about $10-15 per month). If your dog has health issues like kidney disease, consult your vet about optimal hydration methods. Always supervise initial use to ensure your dog adapts well.

Final Verdict

The PetSafe Drinkwell Multi-Tier Dog and Cat Water Fountain is a reliable choice for dog owners who want to promote hydration through moving water. Its large capacity, adjustable flow, and stainless steel bowl make it a solid investment for multi-pet households. While it requires regular maintenance and filter changes, the benefits of increased water intake often outweigh the chores. We recommend it for most dogs, especially those that are picky about still water. For more options, visit our full Dogs pet water fountain guide.